About WinAWin Casino

Who We Are

WinAWin Casino is owned and operated by Novatrix SRL, a company registered in Costa Rica. We built our casino for players who want variety without complexity — a single account, one simple interface, and instant access to everything from classic pokies to live baccarat. Our team works around the clock to keep the platform running smoothly, our promotions fresh, and our support responsive.

We currently offer our services in English, and we've tailored our policies to the regulatory requirements of each market we serve. For example, players from Sweden are not eligible for bonuses, promotions, the VIP program, or loyalty point exchanges, and players from Finland are not eligible for our Welcome Package. We believe in being upfront about these details so there are no surprises once you've joined us.

Our Gaming Library

With more than 11,091 games in our library, we've made WinAWin Casino a one-stop shop for every type of player. Whether you're into high-volatility slots, Megaways titles, bonus buy features, or you prefer the social atmosphere of live dealer tables, our collection has something for you. We work with over a hundred studios, including NetEnt, Pragmatic Play, Evolution, Hacksaw Gaming, Big Time Gaming, Red Tiger, Relax Gaming, BGaming, and many more boutique and established providers.

• Slots, jackpot slots, and bonus buy slots
• Megaways and Drops & Wins games
• Live casino: roulette, blackjack, baccarat, and card games
• Table games, video poker, craps, and keno
• Scratch cards, lottery, crash games, and casual titles
• Dedicated Jackpot Games category and our Lucky Box feature

Our live casino is powered by Evolution, Pragmatic Play Live, Amusnet Live, and BetSolutions, so you'll find professional dealers and smooth streaming whenever you want a more immersive session. We also run regular tournaments, so there's always a reason to come back and compete against other players at WinAWin.

Our Welcome Package and Ongoing Promotions

We want new players to feel appreciated from the very first deposit. That's why our welcome package is spread across four deposits and worth up to EUR 4,550 plus 300 free spins. On your first deposit, we match 100% up to EUR 500 along with 100 free spins on Lady Wolf Moon and Hot Chilli Bells using code WIN100. Your second deposit unlocks 50% up to EUR 1,000 plus 50 free spins on Kraken's Hunger with code WIN50. Your third deposit brings 75% up to EUR 750 and 50 free spins with code WIN75, and your fourth deposit adds 25% up to EUR 2,000 plus 100 free spins with code WIN25.

We also offer a Live Casino Welcome Bonus — 100% up to EUR 300, available up to your sixth deposit, using code LIVE100. Keep in mind that the minimum deposit for our bonuses is EUR 20 (or CAD/AUD/NZD 30, or NOK 200), wagering is 40x within 14 days, and the maximum bet while wagering is EUR 5. Free spins need to be activated within 3 days, and both the spins and their winnings remain valid for 7 days.

Beyond the welcome offer, WinAWin Casino keeps things interesting with a Highroller Bonus, a Birthday Bonus, weekly Live Casino Cashback, ongoing tournaments, our Lucky Box feature, and even a Lamborghini Urus prize draw. We weight game contributions fairly: slots count 100% toward wagering, video poker 20%, table games, roulette and live casino 10%, and craps, casual games and lottery 5%. For full details on current offers, see our WinAWin bonus page.

Our VIP Program and Loyalty Rewards

Here at WinAWin, loyalty is rewarded through a structured VIP Program with 7 tiers and 31 levels, starting at VIP 0 and climbing all the way to VIP 6. You earn 1 Comp Point for every EUR 30 wagered on slots, and 1 Comp Point for every EUR 150 wagered on live games, card games, and roulette. As you move up through the tiers, you'll unlock better cashback rates on Mondays, a Wednesday reload bonus, and level-up rewards ranging from 15 free spins to EUR 15,000.

Once you reach VIP 3, we also double your withdrawal limits, giving you EUR/USD 1,500 per day, EUR/USD 7,500 per week, and EUR/USD 30,000 per month instead of our standard limits.

Our Banking Options

We've partnered with a wide range of payment providers so you can deposit and withdraw in whatever way suits you best. All of our deposit methods are instant and free of charge, and we accept Visa, Maestro, Mastercard, Neteller, Skrill, Skrill Rapid Transfer, ecoPayz, MiFinity, SticPay, MuchBetter, Siru Mobile, Interac, Interac e-Transfer, iDebit, InstaDebit, Paysafe, and major cryptocurrencies including Bitcoin, Bitcoin Cash, Ethereum, and Litecoin.

Our minimum deposit starts at EUR/USD 20, CAD/AUD/NZD 30, or NOK 200, depending on your currency. For withdrawals, we process requests within 72 hours of approval, and payout speed depends on your chosen method — e-wallets, Interac e-Transfer, iDebit, and crypto are instant on our end, while card withdrawals take 3-5 days and bank transfers take 5-7 days.

• Minimum withdrawal: EUR 20 or equivalent
• Daily limit: EUR/USD 750 (EUR/USD 1,500 for VIP 3+)
• Weekly limit: EUR/USD 3,750 (EUR/USD 7,500 for VIP 3+)
• Monthly limit: EUR/USD 15,000 (EUR/USD 30,000 for VIP 3+)

We don't charge withdrawal fees, and we always pay progressive jackpot wins in full, without counting them toward these limits. Please note that each deposit must be wagered 3 times before it becomes eligible for withdrawal, and we may request KYC documents such as a government-issued photo ID, proof of address, and proof of the payment method before releasing funds.

Registration Process

Joining WinAWin Casino takes just a few minutes. Here's how to get started:

1. Visit our website and click the sign-up button
2. Enter your email address and create a secure mjCsh0&%HBHdO6tK
3. Fill in your personal details, including your country and currency
4. Confirm your account via the verification email we send you
5. Make your first deposit and claim your welcome bonus

Ready to get started? Head to our WinAWin login page to create your account in minutes.

Our Customer Support

We know that quick, helpful support matters, especially when real money is involved. That's why our team is available 24/7 through multiple channels, and we always aim to resolve your questions as quickly as possible.

• Live Chat: available 24/7 directly on our website
• Email: [email protected]
• Online contact form for general inquiries
• Independent disputes: [email protected] via EGIS